Does Zen IPTV Player contain any contents? Where can I get a good playlist?
Zen Team does not help you to find a good playlist, m3u url, etc.
We do not provide any kind of playlists and we are not responsible for any content uploaded to the APP.
Please do not purchase/activate the app when you don't have any playlist,
because no content will be include after activation.
We draw your attention to the fact that your payment will not be refunded.
So don't buy it, don't activate it, if you don't have a list or something doesn't work.
What's default code?
Default code for setting's or parental control is 0000.
You can change it in settings page.
What if I still have the old version?
To know the version of your application, you must go to the settings.
If you find that it is lower than indicated,
you will need to completely turn off your tv and restart it (you are supposed to see the samsung logo on startup).
Once restarted, go to "APPS" from the MENU of the TV,
And if an update is available it will be done automatically
How can I find my ID (Zen ID)?
Payment via iDEAL?
May take longer than other payment methods.
Because at present our system sometimes has difficulty intercepting them automatically, we activate them manually.
Regarding IDEAL payments via PayPal, they will be refunded. Please use MyPos instead.
Thanks for understanding.
We will correct it in the following days.
Can I change the background image of the APP?
After launching the application, using the CH+/CH- button on the remote control,
you can change the background image.
Attention: Action available one time directly after each launch